Return policy


Returns are accepted only for the purpose of warranty claims.

The DAFNI comes to you with a 12 month replacement warranty in case of defects. If your product becomes defective due to faulty material or workmanship within a period of 1 year from the date of purchase please contact us and we shall initiate a return and replacement.

Warranty details:

  • For warranty claims you will need to submit a proof of purchase in the form of purchase details.
  • This warranty does not apply to accessories supplied with the product.
  • This warranty applies only to the original purchaser and may not be transferred.
  • Replacement products will be covered by a limited warranty for the balance of the warranty period from the date of the original purchase.

 

Warranty is void if:

  • If the unit has been dropped, damaged or dropped in water.
  • If any part of the unit has been opened or repaired or altered or tampered with.
  • The product has been used for trade, industrial, professional or hire purposes or any other uses than those specifically mentioned in the DAFNI marketing literature.
  • The product has sustained damage through foreign objects, substances or accident.